Bank Bill Pay with Chase - won't download transacted payment from Chase

Recently went to the Mac version from the Windows version. [Removed-Disruptive] I use Chase Bill Pay (via the bank website) for all bills including credit cards. The WIndows version would download the transaction(via direct connect) into the checking account register to show the new transaction . The Mac version appears to not do this? Is this correct or am I doing something wrong. Very frustrating