Credit card account reversed
I have a Mastercard account established as a credit card account for which I regularly download entries from the PCFinancial website. When I go to reconcile the account, Quicken recognizes all the transactions correctly as either charges or payments. The ledger correctly shows as a negative balance, but the reconciliation reverses the cleared balance to a positive number, while the statement ending balance is a negative number. Thus the difference is about double the outstanding balance. How can I correct the reconciliation process?