Missing Bill reminders

This discussion was created from comments split from: Reminders Stopped Auto Entering Into Register.

Comments

  • gary6531
    gary6531 Member
    I am missing at least 2 bill minder bills that have disappeared from my bills listing. They were set up as quickpay and I cannot find them, or reenter them. Where have they gone and how do I fix?
  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    Hello @gary6531

    Thank you for reaching out to QUicken Community, although we are sorry to hear you are having difficulties. To better assist you more information is needed. When you stated that you are unable to "reenter them" what does that entail? Please provide specific with any error message you are getting. Also were these bill reminders manual or online billers? 

    Please elaborate so that we may provide the proper guidance. 

    -Quicken Paloma 
  • swertfager
    swertfager Member
    When I go to Manage Bills and Reminders, I can't find the listing for 2 companies that I pay on a regular basis. Quicken is still automatically entering them and sending the payments, but I can't edit anything. I need to cancel one of the continuing online payments and the vendor doesn't exist in the list of online scheduled payments. I think this has happened to many people. I have validated the file twice and nothing has helped.
  • Jim_Harman
    Jim_Harman SuperUser ✭✭✭✭✭
    Could it be that the vendor set up to take the money directly from your checking account? If so, you would have to go to the vendor's website and stop the payments there.
    QWin Premier subscription
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