Update issues

I just got an update to R36:38 Build 27.1.36.38. After the update I was prompted to load my data file. But my NAS drive (which is mapped to a drive letter) was not shown. I wound up closing Quicken then launching from windows Explorer which had no problem finding my file. This isn't the first time that happened after an update.

Also, I found several transactions in different accounts that were reversed to unreconciled. This too has happened after previous updates. This seems to injdicate your update process has issues that need to be fixed.

Answers

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    It also indicates that you are using a non recommended setup.  Quicken Inc has indicated that one shouldn't be opening up the Quicken data file from a network drive.
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  • Why? I have all my data files on my NAS which is covered by a mirrored drive for backup purposes.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Because Quicken was never designed for working on a network.  It was designed with local drives in mind.  As in it as zero error checking and even though  a network can be very reliable, they can also be very flaky depending on numerous conditions.

    As such even though you might have no problems using a network drive, Quicken Inc isn't going to support it.
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  • With some many people having home networks that is so short sighted.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Quicken was created over 30 years ago, and that is when the design decision was made.  To change it now would take a total rewrite, and that is just not going to happen.
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