ONGOING 12/7/21 Quicken Bill Manager: Chase is currently experiencing payment difficulties

Quicken Sarah
Quicken Sarah Administrator, Moderator mod

If you are attempting to pay bills towards Chase, you may experience errors related to one-time verification codes.

As part of their enhanced security, Chase routinely requires users to complete multi-factor authentication when connected through aggregator services. To increase the likelihood of a successful payment, we recommend updating your Chase bill in the Bills & Income tab, and completing the authentication prior to making a payment.

Unfortunately, you may be prompted to perform this verification step again in the future, due to Chase security requirements. 

We sincerely apologize for this inconvenience, and are looking for ways to help resolve the issue.

If you would like to be automatically notified as updates and/or a resolution become available, please follow this alert by clicking the Bookmark icon in the upper right.

Thank you!

(Ticket #8969126)

Comments

  • Quicken Sarah
    Quicken Sarah Administrator, Moderator mod
    ONGOING 11/11/21

    Our teams continue to monitor payment difficulties with Chase online biller, however, at this time we do not have an ETA for when a resolution will be available.

    Thank you in advance for your patience while we work to resolve this error!
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 11/18/21

    Our teams are still working towards a solution for this issue. We do not have an ETA available at this time, though we appreciate your patience and apologize for the inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Alyssa
    Quicken Alyssa Moderator mod
    ONGOING 11/30/21

    This issue is ongoing and the issues with this biller are continually being monitored and reported as needed. Unfortunately, we do not currently have an ETA as to when this will be fully resolved. Thank you all for your continued patience.

    Thank you!


    Quicken Alyssa

  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 12/7/21

    Our teams are continuing to work diligently towards a solution for this issue, though we do not have an ETA available at this time. We apologize for any inconvenience experienced.

    Thank you!
    -Quicken Anja