ONGOING 01/18/22 Quicken Bill Manager: Chase is currently experiencing payment difficulties

If you are attempting to pay bills towards Chase, you may experience errors related to one-time verification codes.

As part of their enhanced security, Chase routinely requires users to complete multi-factor authentication when connected through aggregator services. To increase the likelihood of a successful payment, we recommend updating your Chase bill in the Bills & Income tab, and completing the authentication prior to making a payment.

Unfortunately, you may be prompted to perform this verification step again in the future, due to Chase security requirements. 

We sincerely apologize for this inconvenience, and are looking for ways to help resolve the issue.

If you would like to be automatically notified as updates and/or a resolution become available, please follow this alert by clicking the Bookmark icon in the upper right.

Thank you!

(Ticket #8969126)

Comments

  • Quicken Sarah
    Quicken Sarah Alumni ✭✭✭✭
    ONGOING 11/11/21

    Our teams continue to monitor payment difficulties with Chase online biller, however, at this time we do not have an ETA for when a resolution will be available.

    Thank you in advance for your patience while we work to resolve this error!
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 11/18/21

    Our teams are still working towards a solution for this issue. We do not have an ETA available at this time, though we appreciate your patience and apologize for the inconvenience.

    Thank you!
    -Quicken Anja
  • ONGOING 11/30/21

    This issue is ongoing and the issues with this biller are continually being monitored and reported as needed. Unfortunately, we do not currently have an ETA as to when this will be fully resolved. Thank you all for your continued patience.

    Thank you!


    Quicken Alyssa

  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 12/7/21

    Our teams are continuing to work diligently towards a solution for this issue, though we do not have an ETA available at this time. We apologize for any inconvenience experienced.

    Thank you!
    -Quicken Anja
  • ONGOING 12/14/21

    This issue is ongoing and our teams continue to work toward a resolution on this. We apologize for the inconvenience, but we do not currently have an ETA as to when this will be resolved. 

    Thank you!


    Quicken Alyssa


  • ONGOING 12/21/21

    This issue continues to be ongoing. Our teams continue to work toward a resolution on this. We do not currently have an ETA on resolution. We do apologize for the inconvenience.

    Thank you!



    Quicken Alyssa


  • ONGOING 12/27/2021

    This issue is still ongoing. We apologize for the inconvenience. Our teams are currently working on a fix this time. However, there is no ETA at the moment. We appreciate your patience greatly!

    Thank you!

    -Quicken Paloma
  • Quicken Paloma
    Quicken Paloma Moderator mod
    edited January 3
    ONGOING 01/03/22

    Our teams continue to work diligently towards a solution for this issue. However,  an ETA is not available at this time. We apologize for any inconvenience experienced and appreciate your patience.

    Thank you!

    -Quicken Paloma
  • Quicken Paloma
    Quicken Paloma Moderator mod
    ONGOING 01/10/22

    This issue is ongoing and our team is looking for ways to resolve the issue. At this time we do not have an ETA. We apologize for the inconvenience experienced and greatly appreciate your patience. 

    Thank you!

    -Quicken Paloma

  • Quicken Alyssa
    Quicken Alyssa Moderator mod
    ONGOING 01/18/22

    We apologize for the inconvenience, but this issue is still ongoing. Although we do not have an ETA as to when it will be resolved, we do appreciate your patience.

    Thank you!




    Quicken Alyssa