Others having problems with Quick Pay? Xfinity accepts only immediate payments/Verizon blocking all

Quicken Support says Xfinity requires current day online payments. Verizon unilaterally blocked my last Quick Pay payment, as well as reversed a follow up Check Pay payment-both sent more than a week before the due date.

Answers

  • UKR
    UKR SuperUser ✭✭✭✭✭
    Can't speak to problems with either of these online billers other than to say that there have been other discussion here in the Community about them.

    Be sure to avoid late fees and penalty interest rates

    Are you about to be late with making your bill payment due to problems or unexpected delays in Quicken Bill Manager (Quick Pay or Check Pay) that can't be resolved in a timely fashion?

    While you're waiting for the problems to be resolved, to avoid missed payments I recommend you logon directly to the biller's website and authorize them to direct debit (aka PAC Draft, Autopay, APS, etc.) the next and perhaps all future payments from your checking account or a credit card. The biller will make an electronic debit on the due date and you don't have to worry about being late.

    In Quicken just record a scheduled reminder which does not execute as an online payment into your account register on or before the Due Date and before you download transactions from the bank or credit card containing the debit transaction. That will allow Quicken to match your register transaction to the downloaded data and not cause any further issues.