ONGOING 11/30/21 LoanCare Servicing Center Returns CC-501/101 Error

Quicken Sarah
Quicken Sarah Administrator, Moderator mod
 Our teams have identified an internal scrip error causing some users to receive a CC-501/101 error when attempting to add or update accounts with LoanCare Servicing Center.

This error has been escalated to our service providers for further investigation and resolution, however we do not have an ETA at this time when a solution will be available.

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Thank you!

(Ticket #8995037)

Comments

  • Quicken Alyssa
    Quicken Alyssa Moderator mod
    edited November 30
    ONGOING 11/23/21

    This issue is ongoing and our teams are still working towards a resolution. Unfortunately, we do not currently have an ETA as to when it will be resolved. Thank you for your patience.



    Quicken Alyssa

  • Quicken Alyssa
    Quicken Alyssa Moderator mod
    edited November 30
    ONGOING 11/30/21

    This issue is still ongoing and we continue to work toward a resolution on this. We do not currently have an ETA as to when it will be resolved, but we will continue to update you on this periodically. Thank you for your continued patience and understanding. 




    Quicken Alyssa