ONGOING 1/19/22 Wells Fargo - Update Completes, but Nothing Downloads

It's been brought to our attention that some users are running a successful update on their Wells Fargo account, but no transactions are being downloaded.

If you encounter this issue, please follow the instructions outlined in this FAQ: https://www.quicken.com/support/missing-some-transactions-when-downloading-bank

Meanwhile, our teams are aware and we are currently working to resolve the issue, though we, unfortunately, do not have an ETA available at this time.

To be automatically notified as updates and/or a resolution for this error become available, please 'bookmark' this alert by clicking the bookmark ribbon located in the upper right corner of this post.

Thank you!

(Ticket #9003948)

-Quicken Anja
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Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 12/1/21

    Our teams are still working to resolve this issue, though we do not have an ETA available. We apologize for the inconvenience and appreciate your patience.

    Thank you!
    -Quicken Anja
  • Quicken Alyssa
    Quicken Alyssa Moderator mod
    edited December 2021

    ONGOING 12/8/21

    This issue is ongoing and our teams continue to work toward a resolution on this. We apologize for the inconvenience, but we do not currently have an ETA as to when this will be resolved. 


    Thank you!


    Quicken Alyssa


  • ONGOING 12/15/21

    This issue is still ongoing. Our teams continue to work toward a resolution. We apologize for the inconvenience, but we do not currently have an ETA on resolution.

    Thank you!


    Quicken Alyssa


  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 12/22/21

    This issue is still ongoing and we do not have an ETA available at this time. We apologize for any inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 12/29/21

    Our teams continue to work towards a resolution, though we do not have an ETA available. We appreciate your patience and apologize for any inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 1/5/22

    Our teams continue to work diligently towards a solution, though we do not have an ETA. Thank you for your patience and we apologize for any inconvenience caused.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 1/12/22

    This issue remains ongoing. We do not have an ETA available at this time.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 1/19/22

    A solution for this issue is still being worked on and we do not have an ETA at this time. We apologize for the inconvenience.

    Thank you!
    -Quicken Anja