ONGOING 1/19/22 Feature Is Temporarily Unavailable - When Signing In To Schwab.com

If you are seeing this error please confirm the following:


  1. No accounts listed have "zzz-Charles Schwab" connections in the account list. Check hidden accounts also. -IF they do, deactivate (and/or remove FI details from Account Details > general tab -on windows)
  2. Do you have pop-up blockers? - IF so, turn them off for Schwab.com 

Try and add account(s) once again.

It Shows Charles Schwab block.


If this does not work, and no pop-up blockers, follow the next steps below.

Click on the SchwabSafe (lock Icon).


This will prompt a sign-in and MFA code (see screenshots), this window should pop up within this window, if a browser opens, close and try again.



Once credentials have been entered and logged in successfully, try to add the account(s) in Quicken once again.

If you still do not get a resolution on this, please contact Quicken Support, as an escalation may be needed.

Thank you!

(Ticket #9014690/CTP-3037)



Quicken Alyssa


Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    UPDATE 12/1/21

    If the instructions provided above do not resolve the issue, then please follow the instructions below:

    Click on the SchwabSafe (lock Icon)


    This will prompt a sign-in and MFA code (see screenshots), this window should pop up within this window. If a browser opens, close and try again.


    Once the credentials have been entered and log-in is successful, try to add accounts in Quicken once again.

    If this still does not achieve a resolution, then please contact Quicken Support for further assistance as an escalation may be necessary.

    Thank you!

    -Quicken Anja
  • ONGOING 12/8/21

    This issue is ongoing and we are still asking anyone who is unable to resolve this on their own to please contact Quicken Support for further assistance as an escalation may be necessary. We apologize for any inconvenience.

    Thank you!



    Quicken Alyssa

  • ONGOING 12/15/21

    This issue is still ongoing. Our teams continue to work toward a resolution. We apologize for the inconvenience, but we do not currently have an ETA on resolution.

    Thank you!


    Quicken Alyssa


  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 12/22/21

    This issue is still ongoing and we do not have an ETA available at this time. We apologize for any inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 12/29/21

    Our teams continue to work towards a resolution, though we do not have an ETA available. We appreciate your patience and apologize for any inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 1/5/22

    Our teams continue to work diligently towards a solution, though we do not have an ETA. Thank you for your patience and we apologize for any inconvenience caused.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 1/12/22

    This issue remains ongoing. We do not have an ETA available at this time.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 1/19/22

    A solution for this issue is still being worked on and we do not have an ETA at this time. We apologize for the inconvenience.

    Thank you!
    -Quicken Anja