NEW 11/24/21 American Express - OL-293, OL-294, and OL-297

We have been seeing an increase in these three errors with American Express in the morning, then they taper off in the afternoon.

If you experience one of these errors in the morning between 3am and 9am wait and try again later.

If you are still receiving the error, follow the steps in the appropriate FAQ for the issue. All three FAQ's are linked here for your convenience.

OL-293 & OL-294

OL-297

Bookmark this discussion to follow the progress and updates on this alert.

Thank you!

Quicken Alyssa

(Ticket #9015343)