Quicken Online Service is unavailable

I am connected to the internetbut keep getting the message that Qkn Online Service is unavailable.

Answers

  • Hello @Karen Davidson, 

    Thank you for reaching out to Quicken Community. We apologize you are having this issue. To better assist you more information is needed. For instance, what financial institution are you using? Is this also occurring in a back up? How long has this issue been persisting? 

    Please elaborate so that we provide proper guidance. 

    -Quicken Paloma
  • Karen Davidson
    Karen Davidson Member ✭✭
    Thanks and sorry, Paloma - thought I'd attached the screen. Just started happening, to all accounts. I saw that others have had the problem. The error message suggested it was a connecting problem, which it was. I reinstated a recently altered Microsoft address and that fixed the problem. Had I followed one of the top Google search hints, I would have wiped out (or had to start from scratch) my 20+ year Quicken data file!
  • Hello @Karen Davidson, 

    Thank you for your response. We are glad that you were able to resolve your issue. If you come across any errors or have questions please let us know. 

    -Quicken Paloma