RESOLVED 1/6/22 Capital One 360 Accounts - No Online Balance

Our teams are investigating reports of some users receiving no online balance amount when updating accounts with Capital One 360.

This issue has been escalated to our service providers for further investigation and resolution.

To be automatically notified as updates and/or a solution become available, please follow this alert by clicking the 'Bookmark' icon in the upper right.

Thank you!

(Ticket #9018690)

Comments

  • Quicken Sarah
    Quicken Sarah Alumni ✭✭✭✭
    ONGOING 12/2/21

    Our teams continue to work to resolve this issue, however at this time we do not have an ETA for when a solution will be available.

    Thank you!
  • Quicken Sarah
    Quicken Sarah Alumni ✭✭✭✭
    ONGOING 12/9/21

    We continue to work to resolve this issue and appreciate your patience while this remains ongoing.

    Thank you!
  • ONGOING 12/16/21

    This issue is still ongoing. Our teams continue to work toward a resolution. We apologize for the inconvenience, but we do not currently have an ETA on resolution.

    Thank you!


    Quicken Alyssa


  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 12/23/21

    This issue is still ongoing and we do not have an ETA available at this time. We apologize for any inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 12/30/21

    Our teams continue to work towards a resolution, though we do not have an ETA available. We appreciate your patience and apologize for any inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    RESOLVED 1/6/22

    This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

    Thank you!
    -Quicken Anja