Why can't I see the right edge of this window and the X?

HOWELL PAYNE
HOWELL PAYNE Member ✭✭
The same applies to Manage Bills except I'm able to move that window so that the right edge is visable with the X but why do I have to move it at all?

Best Answer

  • RickO
    RickO SuperUser, Mac Beta Beta
    Accepted Answer
    What window are you asking about? Can you attach a screenshot? What version of Quicken are you running? What operating system and version are you running?
    Quicken Mac Subscription; Quicken Mac user since the early 90s

Answers

  • RickO
    RickO SuperUser, Mac Beta Beta
    Accepted Answer
    What window are you asking about? Can you attach a screenshot? What version of Quicken are you running? What operating system and version are you running?
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • HOWELL PAYNE
    HOWELL PAYNE Member ✭✭
    Windows 10, please see attached. Oh, I forgot to mention that some windows get cut off at the top.
    Thanks,
    Hal
  • UKR
    UKR SuperUser ✭✭✭✭✭
    What's your screen size and screen resolution?
    It looks to me like you have a very small monitor. Or do you have 2 monitors of different size, using different resolution settings?
    You may want to take a look at this ...

    Font size problems? Display issues? (Windows)

    If you are using a version of Quicken at the Quicken 2019 US R 19.44 patch level or newer and you have previously made the following Compatibility change, please undo the change.
    Users of other Quicken versions please try the following:

    • Close Quicken !!! (This process won't work while Quicken is running!)
    • Check the Compatibility tab settings in your Quicken Desktop program icon:
    • In the Windows Start Menu right-click the Quicken icon. Select "Open File Location". This brings up a Windows File Explorer window. Right-click the highlighted Quicken shortcut line item.
      or
    • Go to the traditional Windows Desktop and right-click the Quicken program icon.
    • Now click Properties.
    • Select the Compatibility tab.
    • Uncheck all settings.
    • Windows 7, 8.1: Check "Disable display scaling on high DPI settings". 
      Windows 10:  Check "Override high DPI scaling behavior. Scaling performed by:" and select "Application"  (also try the other available options repeating the entire procedure!)
    • Be sure to uncheck the "Run this program in compatibility mode for [older Windows version]" setting.
    • Click the "Change settings for all users" button.
    • Click Apply and exit.
    • Now start Quicken and see if that makes a difference.

    Some additional tuning suggestions:

    • Unless absolutely required, try not to use "View / Use large fonts"
    • Try setting the bank account registers to use a different font style or size: go to Edit / Preferences / Register, click the Fonts button and try different fonts.
    • Try adjusting the bank account registers' row height: go to Edit / Preferences / Register, choose among the available Row Height choices: Compact, Comfortable or Standard
    • If all else fails, try changing Windows Control Panel / Display options for "Make text and other items … smaller or larger" to use a different scaling level, but try not to exceed 125%

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    I list both of these problems under "known bugs".

    With the help if you are in View Large Fonts mode the spec says that you need a resolution of 1280x1024 when Windows scaling is a 100%.  but the help window is sized at: 1000x1085, so the top border with the controls on it are off the screen to on the top.

    For the second one, I don't think this one has been "reported", but I expect given what the developers have done.  You will notice that @HOWELL PAYNE's task bar is on the left and bit large.  Since the Quicken developers have decided to create their own Main Window and manage its size and position themselves, they have taken on the responsibility of understanding all the constraints of where the task bar might be and its size as well as things like multiple displays, but they don't take everything into account.

    The Bill & Income reminder window suppose to come up centered over the main window, but instead is offset to the left because they didn't take into account the task bar position/size.  You can grab to top and drag it to the left and you will see the close control.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
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