Why can't i reconcile a checking account I have set up?

Patricia
Patricia Member ✭✭
I set up a new checking account in April. For end of the month May my drop down menu contained an option for reconciling and I was able to reconcile it. Now when I try to reconcile the account the option to do so is not there. Neither will Quicken allow me to accept downloaded transactions into this account. After I download info from my bank Quicken gives me the option to link to an existing account. I select this option and this checking account does not appear in the list of accounts to which I can link it.
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Answers

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    what bank ...... 
    and what version .... --> Help --> About Quicken
    QWin Deluxe Subscription - Win10
  • Patricia
    Patricia Member ✭✭
    wells fargo. r37.37 windows 10
  • Diana Qkn
    Diana Qkn Member
    I have Commerce Bank and Bank of Advance accounts, I have had for years and now when I started getting stuff together for my taxes I found out my bank downloads haven't been going into my account it says accounts downloaded but the last reconciliation it did was 11-17-2021
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    I have Commerce Bank and Bank of Advance accounts...
    I guess we need some more details -
    like what version .... Help --> About Quicken
    and how do you perform Downloads....
    which Commerce Bank - as listed in your Quicken Account setup - there are several avail -
    which Bank of Advance - as none is listed within Quicken

    QWin Deluxe Subscription - Win10
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    Patricia said:
    wells fargo. r37.37 windows 10
    Wells Fargo has been having problems lately -
    maybe the Reconcile issue is related to what balance data is being sent during the Quicken download...

    QWin Deluxe Subscription - Win10
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