CC-501 Error when doing a One Step Update with accounts at Wings Financial CU

I have an ongoing intermittent problem doing One Step Updates (Express Web Connect) with Wings Financial Credit Union, just one of my financial institutions. This is an ongoing problem that results in a CC-501 about 75% of the time that I do a One Step Update. I have sent numerous error reports to Quicken and spent hours on chat and phone support without any resolution.

Comments

  • Quicken Jade
    Quicken Jade Moderator mod
    Thank you @jerryd1 for reaching out I completely understand your frustration on this issue and I'm very sorry for any inconvenience it may have caused you. I did take a look at your tickets and account and I do see that you reached out. We did escalate the issue to our service providers and are still waiting on a resolution. I did touch base with my team to make sure this instance was handled correctly and all the needed steps were taken here. Please keep an eye out on your email for any updates or resolutions on this thank you so much for your patience!
    - Quicken Jade
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