RESOLVED 01/20/22 LoanCare Servicing Center - ccscrape.187/FDP-187

We are seeing an increase of ccscrape.187/FDP-187errors with LoanCare on Windows and Mac.

This issue has been escalated internally and we are working with our service provider towards a solution, though we do not have an ETA available at this time. 

To be notified of updates as they become available, please bookmark this alert by navigating to the bookmark ribbon locate in the upper right.

Thank you!
(Ticket #9103434/CTP-3210)
-Quicken Anja

Comments

  • Quicken Alyssa
    Quicken Alyssa Moderator mod

    ONGOING 01/09/22

    This issue is ongoing. Our teams continue to work toward a resolution. Unfortunately, we do not currently have an ETA as to when it will be resolved. We apologize for the inconvenience this has caused.

    Thank you!



    Quicken Alyssa


  • Quicken Alyssa
    Quicken Alyssa Moderator mod
    ONGOING 01/16/22

    We apologize for the inconvenience, but this issue continues to be ongoing. Our teams are working toward a resolution. Your patience and understanding are appreciated.

    Thank you!




    Quicken Alyssa

  • Quicken Alyssa
    Quicken Alyssa Moderator mod
    RESOLVED 01/20/22

    This issue has been resolved! We will leave this alert up for another week in case there are still people experiencing this issue.

    Thank you!




    Quicken Alyssa