CC-502 Error for TIAA Bank

chall3809 Member ✭✭
Yesterday I had to FIRST successful connection with my bank for months. Hurray! (I thought). Then, this morning 12/31/2021 there was another Quicken update.

CC-502 Error again! ARGHHHH


  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    Hello @chall3809

    Thank you for reaching out to the Quicken Community. We apologize you are having this persisting issue. Could you please try a test file? Since I am not seeing any errors at the moment, this will give us a better understanding of the issue. 

    Before starting the process please ensure that you have a backup of your current file. To create a test file select File >New Quicken File >OK. On the popup window, type in "test" for the file name and save it to your local hard drive. Once the test file has been created please add your TIAA account(s) only.

    When you have a moment please attempt the test file and let us know how it goes. If you encounter an error code/message please be specific. 

    Thank you!

    -Quicken Paloma
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