Transactions not syncing

I've used Quicken for Windows since 1995. I am using the current version. Starting in November 2021, when I exit the program, get the message do I want the sync the program, select Yes, not all the transactions are syncing. Three in November 2021, two in December, and 2 so far in January 2022. The program wants me to fix the transaction, or I can choose Fix Later.

I've never gotten this error before. I don't know how to fix the transaction. I've compared the transaction to similar transactions, and I can't find anything that I have changed. Help.

Comments

  • Quicken Paloma
    Quicken Paloma Moderator mod
    edited January 9
    Hello @Lynae Gieseke

    Thank you for reaching out to the Quicken Community. We apologize you are having these issues. To better assist you more information is needed. For instance, when you state that the transactions are not syncing are you referring to the Quicken cloud or downloading?
    Also, it would be most helpful if we had a screenshot for reference. Could you please provide one of the error message received? 

    For instructions on attaching a screenshot please click here. Please note that you may need to drag the image file into the response box. 

    Please elaborate and provide further details so that we may provide proper guidance. 

    -Quicken Paloma