Banking download update creates OFX file vs QFX file

PLR
PLR Member ✭✭✭
Hi,
Since many years, I update my banking datas in Quicken with connexion with my bank website ( RBC, Royal Bank of Canada) which recognize Quicken and download datas in my Quicken after.
Since a while, when I proceed, an "ofx" file is downloaded on my PC and I must register it to be able to download banking datas in my Quicken.
So how can avoid this supplementary procedure and come back to get my banking datas without using an "ofx" file each time.
I hope somebody will be able to help me , best regards

Answers

  • PLR
    PLR Member ✭✭✭
    I also read that files for QUICKEN are usually updated with a QFX file or a OFX file but I don't know which one (RBC or QUICKEN) decide to export the datas with QFX or OFX file. Can you help me about that.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    A .QFX file is an "extended syntax" version of a .OFX file.  It has some extra financial institution information at the top of it.  Quicken will reject importing a .QFX file if that information isn't in the file.

    Given that you say you can import the file (but with extra work), I will assume that information is in the file no matter if it has .QFX or .OFX for the file type.  But you can check this with a text editor, see it there is a <INTU.BID> field in the file, if so, it is a .QFX file.

    If it is in fact a .QFX file, but the financial institution is now sending it as a .OFX file, then they have to fix that.  That is of course if you are selecting the right one from their website.

    Since Quicken doesn't allow importing "straight OFX" files it isn't going to be registered to open them.  It is registered to open .QFX files.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • PLR
    PLR Member ✭✭✭
    Thanks for the explanations. As I understand, to resolve this 'issue", RBC bank should export their datas with QFX files instead of OFX files .
    For information , I know that RBC bank is transforming actually its website platform and recent issues maybe come from that transformation.
    I contacted RBC technical services to inform them of this issue with QUICKEN updates.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    After replying to this I see others that are reporting problems with RBC bank:
    https://community.quicken.com/discussion/7905901/issues-downloading-transactions-from-royal-bank-of-canada
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • PLR
    PLR Member ✭✭✭
    Thanks but do you think that this issue come from the exporter ( RBC bank) or the importer ( Quicken) ?
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    My guess would be RBC bank, there wouldn't be any reason that Quicken would have changed at this point and it would have affected all financial institutions, not just RBC bank.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • PLR
    PLR Member ✭✭✭
    For information of all, as by miracle , data's updates in Quicken by RBC Bank returned normally as they were.
    No need anymore to pass by OFX files , and datas are downloaded directly in Quicken banks accounts.
    So case resolve 😀
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    @PLR that's great, I'm glad they got fixed for you.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Sandra G
    Sandra G Member
    I'm having the same problem with my BMO and American Express accounts. They download OFX instead of QFX data files. None of the suggested solutions I found on the internet, including changing the file type in Windows, have worked. Deactivating and reactivating an account doesn't work either because the “Set up Now” steps require you to set up a new account, with a different name than the existing account and an opening balance. Suggested solutions for reactivating an existing account haven't worked either. I'm beyond frustrated at this point.
  • PLR
    PLR Member ✭✭✭
    I don't know how to resolve this issue saying only that with RBC bank,  issue disappeared after few days but I did report the problem to them before.
    Do they adjusted something to export QFX files into QUICKEN Instead of OFX files, I don't know.
    You should may be contact BMO because you are probably not the only one with this issue for importing datas in Quicken .
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Sandra G said:
    I'm having the same problem with my BMO and American Express accounts. They download OFX instead of QFX data files. None of the suggested solutions I found on the internet, including changing the file type in Windows, have worked. Deactivating and reactivating an account doesn't work either because the “Set up Now” steps require you to set up a new account, with a different name than the existing account and an opening balance. Suggested solutions for reactivating an existing account haven't worked either. I'm beyond frustrated at this point.
    A QFX file is an OFX file with some extra fields in the file data.  You can't just change the file type to make Quicken except it.  The extra field allows Quicken to make sure that the financial institution is a "participating partner" that Intuit has a contract with (Quicken Inc pays Intuit for this service).

    One possible way to work around this is to convert the OFX file to a QIF file and import that.
    See ImportQIF on my website (it is free):  http://www.quicknperlwiz.com/
    But also look at this information: http://www.quicknperlwiz.com/importprocessing.html
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/