Unwanted Transfers - Invalid transfers determined by Quicken

I have tons of unwanted Transfers between several accounts that were decided by Quicken for an unknown reason.

For example, with accounts named:
A (cheque account) and
B (VISA Credit Card)

Transactions shows:
A-Deposit:$X Category : [B]
B-Charge : $X Category : [A]

In fact, the $X deposit in A account does not come from the B account.

Why is Quicken creating this transfer?
I would not even deposit money in my bank account coming from my VISA.

This is just one example.

And I have a lot of other such wrongful Transfers established by Quicken.
This is true for transfers between other accounts.

So many accounts are a mess and all balances are totally wrong.

I do I revert the Quicken unwanted Transfers ?

Help, please.

JM

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Jean-Martin Verreault,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    The only way to revert this would be to restore a backup that was saved prior to the issue occurring, or by manually correcting them in your current file.

    However, you can prevent this issue from reoccurring going forward by changing your Transfer Detection settings. To do so, you would navigate to Edit > Preferences > Transfer Detection (see example below).



    You can either leave the checkbox for "Scan downloaded transactions for possible transfers" checked and select the option to "Confirm possible transfers before entering in register", or you can turn transfer detection completely off by unchecking the top checkbox.

    I hope this helps!
    -Quicken Anja