Error message saying "Your Quicken Membership has expired"

System
System Member admin
This discussion was created from comments split from: Unable to reconcile account.

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  • Bob5209
    Bob5209 Member
    My account has an error message saying "Your Quicken Membership has expired. You must renew your membership to continue access to all Quicken features" I have gone into my on-line account and see that I am on automatic update. I have even updated my credit card information. I still can not use my account as needed.
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Bob5209,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    To start with, I suggest you try signing out of your data file completely and then signing back in. However, I do recommend that you first save a backup file prior to performing these steps.
    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password 
    Once that is done, see if the issue still continues to persist.
    -Quicken Anja
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    Bob5209 said: My account has an error message
    what does this show from the Quicken software menu .....  Membership dates ?
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