Quicken says Chase Account is locked, so payments aren't being processed

Runing R36.67 Build 27.1.37.67. Was able to get accounts to update bills, but I have a status of "Process (Quick Pay)" for 24 hours. Checked Chase and account is not locked. Would like to get this fixed ASAP

Answers

  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @George Garr,

    Quick question - are you using Chase Bill Pay to make your payments, or Quicken Check Pay?

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

  • George Garr
    George Garr Member
    Trying to use quicken quick pay
  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    HI again @George Garr,

    I haven't seen any other posts or notifications of problems with Quick Pay and Chase, so if it still isn't working I suggest that you contact Quicken Support using this LINK for some hands-on assistance.

    Let us know how that goes.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

  • UKR
    UKR SuperUser ✭✭✭✭✭

    About your Bill Manager issues

    My 2cents' worth, if I may:

    I don't use Bill Pay services or Bill Manager at all, neither the one from Quicken nor the one offered by my bank. Since time "B.I." (before the Internet was invented) I have set up almost all of my recurring payments as Direct Debit, PAC Draft, Autopay, APS, whatever the biller calls it. Using the biller's website, I authorized the biller to electronically debit each payment directly from my checking or credit card account on due date. Now I can sit back, relax and wait for it to happen. Instead of having to wrestle with making payment on time I let the biller do all the work.

    When I get notified of a new statement having arrived, usually by email, all I have to do in Quicken is to run a regular scheduled reminder to record the transaction. Haven't missed a payment in many years.

    I recommend you do the same instead of fighting the Bill Manager windmill, missing payments and getting slapped with penalty interest rates and fees.


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