When I want to enter loan payments, the tenant rent payment window pops up

FredericD

I have multiple loans in my rental activity Quicken file, but on some of them, I cannot enter the loan payments, every time I want to enter a loan payment, a window opens to enter a rental transaction.
Same problem with editing the loan payment reminder. Every time I do, it opens the "Edit Rental Property Tenant" screen, instead.

I see that someone brought up this issue in 2020 but the discussion was closed and none of the solutions worked.

see link: https://community.quicken.com/discussion/7879866/edit-loan-reminder-actually-opens-edit-rental-property-tenant

I already called the quicken helpline, he didn't understand and was supposed to call me back but he didn't

any help please

thanks

UKR

Without being able to see how this looks in your file, I'll have to fire shots in the dark.

Here's one: Is it possible that there is a conflict with the name of the loan or the name of the reminder exactly matching the name of a property?

Where are our RPM experts when you need them???