Quicken Checkpay check rejected due to no signature

I sent a donation through Quicken Checkpay and had it rejected by Bank of America because the “signature was missing”. I have sent many checks through Checkpay so was surprised at this rejection. Do you know if there is any recourse?

Comments

  • UKR
    UKR SuperUser ✭✭✭✭✭
    edited January 20
    Complain to the bank. The check should say "signature on file" and that should be good enough for the bank to cash it.
    Here's another discussion on that subject which explains the situation in more detail: https://community.quicken.com/discussion/7906715/quicken-check-pay#latest

  • imkarenp
    imkarenp Member ✭✭
    > @UKR said:
    > Complain to the bank. The check should say "signature on file" and that should be good enough for the bank to cash it.Here's another discussion on that subject which explains the situation in more detail: https://community.quicken.com/discussion/7906715/quicken-check-pay#latest

    Yes, I saw that thread. It explains it but we just spent over two weeks going back and forth with the bank.
  • UKR
    UKR SuperUser ✭✭✭✭✭
    Well, if the bank doesn't want to listen, ...
    You can always make your donation on the organization's website, paying with your credit card or giving your checking account information. Or you can write a good old-fashioned paper check from your own checkbook and mail it to the organization.
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