Quicken Checkpay check rejected due to no signature

imkarenp

I sent a donation through Quicken Checkpay and had it rejected by Bank of America because the “signature was missing”. I have sent many checks through Checkpay so was surprised at this rejection. Do you know if there is any recourse?

UKR

Complain to the bank. The check should say "signature on file" and that should be good enough for the bank to cash it.

Here's another discussion on that subject which explains the situation in more detail: https://community.quicken.com/discussion/7906715/quicken-check-pay#latest

imkarenp

> @UKR said:
> Complain to the bank. The check should say "signature on file" and that should be good enough for the bank to cash it.Here's another discussion on that subject which explains the situation in more detail: https://community.quicken.com/discussion/7906715/quicken-check-pay#latest

Yes, I saw that thread. It explains it but we just spent over two weeks going back and forth with the bank.

UKR

Well, if the bank doesn't want to listen, ...

You can always make your donation on the organization's website, paying with your credit card or giving your checking account information. Or you can write a good old-fashioned paper check from your own checkbook and mail it to the organization.