slew of phantom entries suddenly appeared

Out of nowhere, dozens of fake entries showed up inserted into one of my Quicken account files I have maintained since 2006- suddenly dozens of "misc expense" line items showing no dollar amount, with today's date (01/27/2022), appeared with no dollar values but changed the running balance with each line item by 10's of thousands of dollars. Clusters are now suddenly scattered throughout the 15 years of this account file. Has anyone ever seen this, and what caused it? I either have to manually delete all of these or restore my backup, which luckily was last week, but that still requires me to re-enter manually all transactions over the past week. This is a Quicken subscription system starting 2/2020 on top of a hard version I have owned since the 1990's.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @kdfagin999,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, I suggest that you try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

    Validate
    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 30 secs)
    7. Reopen Quicken and see if the issue persists.

    Super Validate:
    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 30 secs)
    7. Reopen Quicken and see if the issue persists.

    I hope this helps!
    -Quicken Anja
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