:s So I just purchased Quicken on the Web, it immediately directs you to set up your accounts. I spent a couple hours connecting accounts, creating categories, recategorizing transactions, setting up rules, getting it all straight. Then I wanted to add older transactions than just the last month. Quicken tells me "you can do more in the Desktop App." Then it directs me to download and install the Quicken App for Mac. I do that and can't figure out how to sync all the work I just put in on the web.
I spend 2 hours searching the internet, trying to use the Support Chat, going round and round. There's no way to download FROM the web to be able to load into the desktop program that I just installed. Apparently the ONLY way to go is desktop TO web. And now I am going to have to start over from scratch!!
Why does Quicken have you buy online, start online, work online and THEN tell you to install the app and then LOSE all that??? WHY DON'T THEY JUST TELL YOU UP FRONT THAT IF YOU START ON THE WEB, YOU CAN'T MOVE TO THE DESKTOP WITHOUT LOSING YOUR DATA??!!??
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