really frustrated with quicken's (as well as everyone else in software) new marketing strategy

while it may seem like good marketing strategy to make everyone buy a subscription, in reality all it does is irritate [Removed-Violation of Community Guidelines] long time users who don't need or want all the bells and whistles they try to market. Just give me a program that I can consistently use and can update when I want to.

Answers

  • Rocket J Squirrel
    Rocket J Squirrel SuperUser ✭✭✭✭✭
    I sure regret "upgrading" to Microsoft Office 365 for $99/year when my old, paid-for Office worked perfectly well.
    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    I sure regret "upgrading" to Microsoft Office 365 for $99/year when my old, paid-for Office worked perfectly well.
    I on the other hand have come to like it.  I get the latest version and 1TB of space for up to 5 accounts.
    Now if I ever stopped doing contract work where I have to have Excel/Outlook I might have to reevaluate that.

    As for Quicken, I mostly consider the "subscription" the fee for downloading my transactions, not as much as for new features or even fixing bugs.

    I paid $76.77 (including tax) for Quicken Premier, so that is $76.77 / 12 = $6.40 per month for this service.  I think that is very reasonable price.  I could have saved even more for Quicken Deluxe at a standard price of $52 (before tax).

    And in fact, Office Depot is running a really good price for Quicken Deluxe, $31.19:
    https://www.officedepot.com/a/products/9919683/Quicken-Deluxe-Personal-Finance-Software-1/

    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
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  • TTSguy
    TTSguy Member ✭✭✭✭
    I'm curious if you used Quicken only as a checkbook register, because you want to eliminate anything (which is almost everything) else quicken markets in their program so it will just "run".

    Would it still be considered a bargain, even if even that doesn't run without problems? ie: paycheck splits missing, syncing problems even when sync is turned off, being told to turn off VPN and other security apps on your computer so quicken will run.
     
    Even manual web connect downloads don't guarantee Quicken will do what it used to in 2017! The worst part is the fee I'm paying for all the support that Quicken gives and support to for all the greatest Quicken advanced features that I don't even use and still pay the same for. What is wrong with this picture?

    I'd give anything to know what percent of the Quicken users actually use the Investment feature, or the Sync feature. That is a HUGE question if you think about it. I know that a lot of the moderators think it's great leading-edge technology. But the bigger question is does it work well for the majority for those who use those features. This software needs to be designed for the "everyday user" not IT specialists, or managers of bank auditing departments. I suspect that they are not the majority if the advanced features. The irony is that there are even Moderators that are still using 2013 version. What does that say about all this?

     I suspect my post will be taken down immediately just for asking a legitimate question. If it does this post should speak volumes. I've also have had enough.
    Quicken Windows Deluxe Subscription R39.23
     Only function used is register function and reports. NO, other Quicken functions or Sync being used.  ;)
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    just for the discussion....
    I am still using Office 2007 - but haven't needed it for several years... since the old consulting days.
    I am still using Quicken - and gladly pay the subscription - it is worth it for ALL my investments, to track everything financial and being able to download - Chase, Schwab, TRowe, Fidelity, PNC, ALLY, -
    but DON'T use the Sync or Web or Mobile App as they are too buggy and corrupt the data file...
    I also buy TTax for the same reason - worth the investment...
    QWin Deluxe Subscription - Win10
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    TTSguy said:
    I'm curious if you used Quicken only as a checkbook register, because you want to eliminate anything (which is almost everything) else quicken markets in their program so it will just "run".
    If all I wanted from Quicken was a checkbook register, I would have stopped at Quicken 2013.
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  • TTSguy
    TTSguy Member ✭✭✭✭
    Yep, If only I'd known!
    Quicken Windows Deluxe Subscription R39.23
     Only function used is register function and reports. NO, other Quicken functions or Sync being used.  ;)
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    edited January 30
    TTSguy said:
    Yep, If only I'd known!
    Go back.  Might be some work, but then you would be done.  For me once I removed the problem of the transfers, it was a pretty straight process after that (I have tested this several times).
    http://www.quicknperlwiz.com/changetransfers.html

    Some people have even reported being able to do it without converting the linked transfers to normal categories.

    And if you didn't skip Quicken 2016 and 2017 and kept your install you can go back to them without doing anything to your data file since Quicken Inc (unlike Intuit) has kept the data file backwards compatible since they took over Quicken.
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    (I'm always using the latest Quicken Windows Premier subscription version)
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  • TTSguy
    TTSguy Member ✭✭✭✭
    edited January 31
    Got 8 accounts that go back to 2004. Not sure it's worth it, but thanks for the encouragement. Many, many transfers to contend with also, too many!
    Quicken Windows Deluxe Subscription R39.23
     Only function used is register function and reports. NO, other Quicken functions or Sync being used.  ;)
  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    TTSguy said:
    The irony is that there are even Moderators that are still using 2013 version. What does that say about all this?
    There's a Superuser that still uses Quicken 2013 not a Mod. Mods are Quicken employees, Superuser's are just volunteers. Most SU's are using the current version.
    Quicken Subscription HBRP - Windows 10
  • TTSguy
    TTSguy Member ✭✭✭✭
    I had read on one of her posts that she was in fact using 2013 version. :*
    Quicken Windows Deluxe Subscription R39.23
     Only function used is register function and reports. NO, other Quicken functions or Sync being used.  ;)
  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭
    TTSguy said:
    I had read on one of her posts that she was in fact using 2013 version. :*
    Super user volvogirl uses Q2013. She is not a moderator. 
    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the  Quicken Windows FAQ list
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    TTSguy said:
    Got 8 accounts that go back to 2004. Not sure it's worth it, but thanks for the encouragement. Many, many transfers to contend with also, too many!
    Eight accounts, I have well over a 100 going back to 1996.  You might find that exporting and importing a QIF file will work without touching the transfers.  And if one is willing to accept that their linked transfers converted to regular categories I think it works pretty well.  I only had to fix up a couple of transactions in a couple of accounts.  Double book accounting wise there isn’t anything wrong with using categories instead of a linked transfer.  Sure you can’t jump between the two, but how much of that do you really do for old transactions?

    There are certainly use cases where it will fail miserably, like the QIF format has no way of tracking security lots so any open options will not work right.  But my closed accounts the have ESOs in them come through it fine.
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  • TTSguy
    TTSguy Member ✭✭✭✭
    I stand corrected, I did say Moderator when I meant Superuser and it was volvogirl. I certainly do not think that's a problem, but it is interesting that anyone in any kind of a support roll is using older versions of Quicken. For some reason it's ironic that all aren't using the latest greatest form of Quicken. ;)
    Quicken Windows Deluxe Subscription R39.23
     Only function used is register function and reports. NO, other Quicken functions or Sync being used.  ;)
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    edited January 31
    TTSguy said:
    I stand corrected, I did say Moderator when I meant Superuser and it was volvogirl. I certainly do not think that's a problem, but it is interesting that anyone in any kind of a support roll is using older versions of Quicken. For some reason it's ironic that all aren't using the latest greatest form of Quicken. ;)
    @volvogirl isn’t in a “support role”, none of the users are, including SuperUsers are.  They are users that have decided to help other users out.  That includes other users using very old versions of Quicken.  I believe that @mshiggins is using Quicken 2017.  We use what works for our own situation, and that might not be the latest version.
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  • volvogirl
    volvogirl SuperUser ✭✭✭✭
    I'm here.   I have lots of time so I enter everything manually.    I only have mutual funds and haven't never done any selling yet.  They've been sitting and holding since the early 80s.  I just enter the reinvested dividends each quarter.   I get paper bank statements and still hand write checks.   Being around here all these years and seeing the problems I'm glad I'm staying on 2013.   It's been very stable.   
  • TTSguy
    TTSguy Member ✭✭✭✭
    I know @Chris_QPW that you are not paid support personnel of Quickens', but you all play the most important role Quicken has for the users on using Quicken, how , when, where, why, how much, how little, when to, when not to, if, whew... I think that makes you support folks in the strict definition of the of the word. Quicken would have to fold if you and all the superusers walked out. That in itself make you the heros on the front line as support people. At times you support the users, and at times you support Quicken, I think that's an honest assessment, wouldn't you? Oh yeah, sometimes you get psst, sometimes we get psst. Oh yes @volvogirl ... Quicken 2013- that was the simple times!
    Quicken Windows Deluxe Subscription R39.23
     Only function used is register function and reports. NO, other Quicken functions or Sync being used.  ;)
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    @TTSguy "but it is interesting that anyone in any kind of a support roll is using older versions of Quicken."

    This implies that we (users) are somehow bound to the policies of Quicken Inc, which is totally incorrect.
    Quicken Support or the Moderators aren't going to checkout anything on a version that is a currently supported one, but the users posting on here do it all the time.

    And for what is worth, a few years ago I might have said that if the SuperUsers stopped posting on here Quicken Inc would be in big trouble, but since they have added several moderators, I don't hold that view any more.  Yes, the SuperUsers have knowledge that most of Quicken Inc doesn't have, and if they stopped posting the level of support would be less, but far from low enough for Quicken Inc to go under.

    And another reason I hold this view is because if you now look at the majority of the complaints you will in fact see that they can't be handled by the SuperUsers or the Moderators for that matter.  Yes, both can suggest "Ctrl+Alt+Del" shotguns suggestions (Validate and Repair, logging off, ...), but the core problems are now about interacting with all the different online services that aren't 100%.  And that means the only people that can make meaningful changes are the ones providing those services or the Quicken developers.
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