Upon Quicken Software Update the Quicken SSL Security Certificate show out of date

DaveLish
DaveLish Member ✭✭
Upon signing on to Quicken today (Feb 6 2022), Quicken attempts to update my software (R37.67) to the latest version. I get a warning that the Quicken SSL Security Certificate is out of date (it shows 5/5/20 - 7/8/2021). Question: (1) Why would Quicken not have their SSL Security Certificate up to date?; (2) Should I be concerned that the entity trying to update my software isn't truly Quicken?
Thanks

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    edited February 9
    Hello @DaveLish,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this and for not having received a response yet.

    If you haven't already, I suggest that you perform a clean uninstall/reinstall (this is different from simply uninstalling and reinstalling the program) which will clear out and replace the existing configuration files for Quicken (this does not affect any of your data and/or backup files).

    To do so, please refer to this support article and scroll down to the section titled If the steps above do not resolve the issue. Then, open and follow the instructions found in the blue dropdown sections titled First: Download and use QCleanUI and Second: Rename Quicken Shared Folders.

    Once that is done, see if you still receive the same error.

    I hope this helps!
    -Quicken Anja
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