Navigation to the webpage was canceled

Greg777

I am running Windows 10 Quicken R38.29 Build 27.1.38.29. I have just started having problems with Lifetime Planner. When I click Change Assumptions I get an error: "Navigation to the webpage was canceled". I also noticed that I get the same error when I click 'Help' and then 'Log files'. I reinstalled Quicken and the problems has persisted. Need help to fix this problem.

Chris_QPW

@Quicken Paloma @Greg777 is referring to the problem already reported in this thread:
https://community.quicken.com/discussion/7907730/where-is-lifetime-planner-tool-in-version-r38-29

Quicken Paloma

Hello @Greg777, 

Thank you for reaching out to the Quicken Community. We apologize you are having this issue. To better assist you more information is needed. For instance, where are your main/active files located (external hard drive, cloud-based storage, local har drive)? Also, does this error message occur in any other particular when accessing other areas? 

Please elaborate further so that we may provide guidance. 

-Quicken Paloma

Chris_QPW

@Quicken Paloma @Greg777 is referring to the problem already reported in this thread:
https://community.quicken.com/discussion/7907730/where-is-lifetime-planner-tool-in-version-r38-29