> @UKR said: > Is this account truly a checking account ... It's a checking account just like I said. If it was something else I would have said so.
you please capture one or more images of the parts of your Quicken window
showing the issue, sensitive information blacked out as necessary to protect
your privacy but annotated to describe the situation, and attach the image(s)
save images to files of file type PNG,
JPG, or GIF only. They're easier to work with than PDF files.
> @Sherlock said: > I have no difficulty providing a negative ending balance for any type of register when I reconcile using a statement. > > Note: Quicken only uses the Ending statement date and the Ending balance amounts specified. The Prior balance amount specified is ignored. The Prior balance used is the total of all of the Reconciled (R) transactions in the register. Well good for you but that doesn't help me.
If you haven't done
so already and if you're on a supported version of Quicken Subscription (2018-2022), I'd try the following actions:
a backup file prior to performing these steps
In that case and if you haven't done
so already, I'd say it's time to call Quicken Support on the phone and request
help. Let them do a screen share session
with you to review the situation on your computer, to determine the nature of
the problem and to figure out how to fix it.