One Step Update not working

I installed the R38 update this morning with the hope that this would fix the One Step Update problem but nope. Now I get OL-293-A.
This is getting ridiculous now. Down for almost a week?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @EddyV,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    First, could you please provide the name of the financial institution you are experiencing this error with?

    Next, if you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error OL-293.

    Thank you!
    -Quicken Anja
  • EddyV
    EddyV Member
    My institution if Fairwinds Federal Credit Union. When I try again I get OL-297-A "Quicken is unable to establish an internet connection." Yet here I am on the Internet typing in this forum on the same computer.
  • Quicken Anja
    Quicken Anja Moderator mod
    Thank you for your response and for providing additional information.

    In that case, please follow the instructions found in this support article regarding error OL-297 instead.

    I hope this helps!
    -Quicken Anja
  • EddyV
    EddyV Member
    None of that was helpful. Still a problem.
This discussion has been closed.