I have been receiving a CC-501 error for several weeks when trying to add a new credit card. I have several accounts linked to Chase and these update fine. Any workarounds or insights?
For existing accounts, I'm using Express Web Connect. I'm not sure what you're referring to for the "instance" but I'm am using Chase. I am getting this error when trying to add a new credit card through Tools > Add Account > (select Chase icon) > Banking accounts (Savings, Checking, Credit Card, etc.) enter my credentials and immediately get the error "Oops we have a problem CC-501." Been getting this for over 3 weeks now.