mobile and one step update not working

For around 1 week now, I have been unable to connect my desktop to the quicken cloud. No mobile transactions being downloaded and no banking and credit card information coming from my banks. When I called support, I was told that they are working on on step update. Does anybody have a similar issue?

Comments

  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    Hello @benard

    Thank you for reaching out to the Quicken Community. We apologize you are having this issue. To better assist you more information is needed. For instance, what error codes or messages are you receiving? Is this occurring with one specific account or multiple? 

    Please elaborate further. Thank you!

    -Quicken Paloma
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