UPDATED 3/8/22 Quicken Embedded Browser Errors - Navigation to the webpage was Canceled

Quicken Anja

We have identified an issue with Quicken web pages. The error below can be seen when, but not limited to, using the following:

Help> Log files

Planning > Lifetime Planner > Change Assumptions

any other WEB (HTML) pages launched from within Quicken

We have isolated the issue and are currently working on getting this resolved, though we d not have an ETA available at this time. However, if you are experiencing this issue, we are also requesting your help by navigating to Help > Report a problem, submit your log files and add "Attn: CTP-3446" to the title/subject line.

To be notified of updates as they become available, please click the bookmark icon located in the upper right.

Thank you!

(Ticket #9256346/CTP-3446)

Quicken Anja

ONGOING 3/2/2022

While this issue remains ongoing, our teams have been working a resolution. Although, we do not have an ETA available at this time. In the meantime, we apologize for any inconvenience and appreciate your patience in this matter.

Thank you!

Quicken Anja

UPDATE 3/8/22

A fix has been implemented with version release R39.17. To update please navigate to Help > Check for updates or download and install the Mondo Patch here.

If you still experience this issue after installing version R39.17 or later, then you will need to close Quicken, remove the “Cache” folder from “C:\programData\Quicken”, then reopen Quicken.

Thank you!