One Step Update: stock trans missing in investment account but getting generic trans in cash acc.

Tray Member
I have multiple account with my financial institution. I was forced to change my username.
I changed one accounts info and did a One Step Update. This created account mayhem, by creating multiple new accounts. I deleted all of the erroneous information. I then disconnected all the accounts , changed the usernames and reconnected all of the accounts to the online update for the financial institution. My institution had assumed that the latest transactions had been successfully downloaded so I had to manually enter these in my quicken accounts.
Now when I do a One step Update for that institution I don't get any transactions for account activity in my investment account but my connected cash accounts do have generically labelled transactions for securities buys/sells.
Where do I start to diagnosis this?

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