RESOLVED 5/16/22 Eastern Bank Online - FDP 101

We have identified an FDP-101 error with Eastern Bank Online.

This has been escalated internally and we are currently working with our service provider to resolve the issue, though we do not have an ETA at this time. 

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right.

Thank you!
(Ticket #9307826/CTP-3522)
-Quicken Anja

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 3/21/2022

    This issue is still ongoing at this time. Our teams are working towards a resolution however there is no current ETA available.

    We apologize for any inconveniences this may cause and we appreciate your patience and support. 

    Thank you. 
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 3/28/22

    Our teams continue to work towards a solution. We do not have an ETA at this time and apologize for any inconvenience, though your patience is appreciated.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 4/4/22

    Our teams are still working towards a solution for this issue. We do not have an ETA available at this time, though we appreciate your patience and apologize for the inconvenience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 4/11/22

    This issue is ongoing and our teams continue to work toward a resolution on this. We apologize for the inconvenience, but we do not currently have an ETA as to when this will be resolved. 

    Thank you!

    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 4/18/22

    This issue continues to be ongoing. Our teams continue to work toward a resolution on this. We do not currently have an ETA on resolution. We do apologize for the inconvenience.

    Thank you!

    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 4/25/22

    This issue is ongoing, for the moment. While we cannot provide an ETA on a resolution, our teams are continuing to work on the problem. We apologize for any inconvenience you experience, and we thank you for your patience. 

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 5/2/22

    For the time being, this issue is still ongoing. Our teams are diligently seeking a resolution, but we do not have an ETA on this at the moment. We apologize for the inconvenience this may be causing, and we thank you for your patience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    edited May 9
    ONGOING 5/9/22

    Our teams are still working to resolve this issue, though we do not have ETA available. We thank you for your patience and apologize for any inconvenience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    RESOLVED 5/16/22

    This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

    Thank you!
    -Quicken Jasmine