RESOLVED 4/25/22 Fidelity NetBenefits - OL- 295-A

We are receiving reports of error OL-295 with Fidelity NetBenefits.

If you are experiencing this error, please attempt the instruction found in this support article.

This has been escalated internally and we are currently working with our service provider to resolve the issue, though we do not have an ETA at this time. 

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right.

Thank you!
(Ticket #9304910)
-Quicken Anja

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 3/21/2022

    This error is currently ongoing. There is currently no ETA as our teams are working towards a resolution. 

    We apologize for any inconveniences this may cause and we appreciate your patience and support. 

    Thank you. 
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 3/28/22

    While this issue still remains ongoing, we, unfortunately, do not have an ETA available, though our teams do continue to work towards a resolution. We apologize for any inconvenience in the meantime.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 4/4/22

    This issue is still ongoing. We apologize for the inconvenience but at this time there is no ETA on a fix. Your extended patience is appreciated. 

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 4/11/22

    Our teams are continuing to work diligently towards a solution for this issue, though we do not have an ETA available at this time. We apologize for any inconvenience experienced.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 4/18/22

    This issue is ongoing and our teams continue to work toward a resolution on this. We apologize for the inconvenience, but we do not currently have an ETA as to when this will be resolved. 

    Thank you!

    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    edited May 14
    RESOLVED 4/25/22

    This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

    Thank you!
    -Quicken Jasmine