Remove "membership expired" permanent notices

Christopher Ursich

I chose to not renew my subscription. (NOTE: It's a subscription, not a "membership." I didn't join your social club.) In response, GIGANTIC, PERMANENT renewal advertisements are now taking up so much screen space that I have to horizontally scroll my register windows to see the numbers. You are holding my productivity hostage.

I knew that allowing my subscription to lapse would discontinue my access to ongoing on-line services. In addition, however, you have retroactively damaged the existing product. This is unacceptable.

If I stopped paying for cable TV, is the cable company allowed to place giant stickers across the top and down the side of my television, insisting that I renew my "membership?"

Jim_Harman

Not that I agree with Quicken's policy with the big renewal notices, but the cable TV company will completely shut off your service if you do not pay. They will keep charging you the rent on their cable box if you do not return it.

If your satellite radio subscription runs out, all you hear on any channel is an ad to renew.

Chris_QPW

Your TV didn't come from your cable company.  If you canceled your cable, they would want their equipment back.  At least Quicken Inc hasn't taken their program (and yes, it is their program, not yours) back.

volvogirl

Just had a thought.   Maybe they could make it get smaller like every couple months and disappear after a year?  

Jim_Harman

volvogirl said:

Just had a thought.   Maybe they could make it get smaller like every couple months and disappear after a year?  

Don't suggest that - they will make it get bigger and bigger!

Or those who don't like the renewal reminder could get themselves a copy of Quicken 2017.

Christopher Ursich

Chris_QPW, you are wrong. They HAVE taken back a portion of the program in the form of screen space and utility. They have not merely discontinued further services (as satellite radio would); they have reduced the functionality of the non-service aspect of the product. When you discontinue satellite radio in your car, does Sirius disable your AM/FM receiver out of spite?

FYI, I have MULTIPLE, PERMANENT licenses for Quicken that I have purchased over the years. I realize that ongoing software maintenance (including bug fixes and vulnerability remediations) need to be supported financially, so I was willing to move to the subscription product.

BK

oh, this is gonna get interesting ...

Christopher Ursich

https://arstechnica.com/cars/2021/12/toyota-owners-have-to-pay-8-mo-to-keep-using-their-key-fob-for-remote-start/

NotACPA

Christopher Ursich said:

[snip]
FYI, I have MULTIPLE, PERMANENT licenses for Quicken that I have purchased over the years. I realize that ongoing software maintenance (including bug fixes and vulnerability remediations) need to be supported financially, so I was willing to move to the subscription product.

You have ZERO permanent licenses.  Every single one of them is subject to a termination date that's specified in the license agreement.

Christopher Ursich

Not confirmed, but accepted, NotACPA.

Chris_QPW

BK said:

oh, this is gonna get interesting ...

Not to me, same old tired arguments that people are making.

What all them guaranteed to realize is that they have bought nothing, the have a contract in the form of the license agreement.  As long as Quicken Inc adheres to that license agreement they can do anything they want.

What’s more they never guaranteed any part of the Quicken window would be use for a given reason.
For instance right now you can collapse the Account bar.  But if they decided that it should always be visible, the have every right to change it.  And at that point you only choices are either live with it or don’t use the program (if you bought within 30 days you can get a refund).

Users tend to believe that Quicken is their program, but it isn’t, it is Quicken Inc’s.  They decide what they feel is best for the product they are producing, not the customer.

Chris_QPW

BTW when cable first came out, the deal to pay for it was that their wasn’t any commercials.  But once they hooked their customer base, they then went putting in ads.  I seriously doubt any of their customers where complaining “why don’t you have ads?”.  It wasn’t up to the customer, what to do with either the “screen space” or the time allocations.  They only had the choice, use it or not.  BTW some channels have that annoying channel logo at the bottom of the screen, I don’t remember asking for that, do you?

And the radio example you gave was again a bad example.  The satellite company didn’t sell or lease you your radio. The leased the content that you can tune in.

If you are going to make an argument like this, you should at least understand who owns what.

Quicken Inc owns Quicken, you don’t.  And that goes for every copy of Quicken.  The sold a “right to use, under a given license” they didn’t sell you Quicken.  You couldn’t afford to pay for Quicken.

Christopher Ursich

[Removed - Violation of Community Guidelines]

Greg_the_Geek

Maybe we're just tired of users complaining about what they perceive as Quicken [Edit-Profanity]. You agreed to it when you accepted the EULA. If you don't like the "[Edit-Profanity]" find a copy of Quicken 2017 or 2016.

Chris_QPW

Christopher Ursich said:

The Quicken apologists in this thread seem to think that I am claiming the ads to be a breach of license, or that I don't understand how licensing works. NO, I'm claiming that the ads are a 

[Removed - Profanity]. With that clarification, the apologists can now proceed to defend why [Removed - Profanity] are fine, and how no one ever guaranteed me that Quicken wouldn't pull a [Removed - Profanity]. Of course, complaining when someone goes out of their way just to treat you in a shabby way is merely engaging in a "tired old argument."

Frankly, if all you had stated is that this was a bad policy, then I probably would have never put in any comments.  I actually totally agree with that.   But that isn't what you did.

You came in and gave ridiculous examples of how it isn't done in other places:

If I stopped paying for cable TV, is the cable company allowed to place giant stickers across the top and down the side of my television, insisting that I renew my "membership?"

This is what I was replying to.  Your TV (or radio) doesn't come from the cable company (or satellite company), so they have nothing to do with what the cable company (or satellite company) might do.

It is these "arguments" of why Quicken Inc shouldn't/can't do this (yes, some people even insist it is illegal) that I'm tired of.

EDIT here is one of those posts about "illegal".  You got to love the fact that he first acknowledges that it isn't illegal, and then states that the lawyers should do something. I guess he is forgetting that lawyers don't create laws.

https://community.quicken.com/post/quote/7897189/Comment_20254841

If you are going to make an argument or use and example, at least make it an accurate one!

Christopher Ursich

> @Greg_the_Geek said:
> Maybe we're just tired of users complaining about what they perceive as Quicken "[Removed - Profanity]". You agreed to it when you accepted the EULA. If you don't like the "[Removed - Profanity]", find a copy of Quicken 2017 or 2016.

I can't do that. I have "ZERO permanent licenses," remember?

Greg_the_Geek

The EULA for Quicken 2017 & 2016 allow you to use that version until it fails to work on some version of Windows. It is a "permanent license". It's just online activities that no longer function.

Chris_QPW

NotACPA said:

Christopher Ursich said:

[snip]
FYI, I have MULTIPLE, PERMANENT licenses for Quicken that I have purchased over the years. I realize that ongoing software maintenance (including bug fixes and vulnerability remediations) need to be supported financially, so I was willing to move to the subscription product.

You have ZERO permanent licenses.  Every single one of them is subject to a termination date that's specified in the license agreement.

I believe that @Christopher Ursich is referring to the above statement by @No@NotACPA

@NotACPA is wrong.  The Quicken 2016 license agreement doesn't have a termination date @NotACPA

EDIT or maybe these statements were misinterpreted.  The license agreement does state that the online services have an end date but says nothing about using Quicken without these services being terminated.

GabeTJC

[Removed - NO Soliciting]

Ps56k2

It all comes down to the same old concept -
you have a perm license to use the Quicken software.
The caveat is -
1 - the online services will sunset after a certain defined period of time
2 - you will have access to your data - in any way you want to use it - Except for the STARTER, which reverts to Read/Only

3 - there is nothing stated or implied - about the "screens" - it's their software, it's their screen

Can you access YOUR data as stated - yes - discussion closed -