RESOLVED 5/16/22 Merchants Bank - La Crescent, MN - CC-501

We are seeing an increase of CC-501 errors with Merchants Bank - La Crescent

This has been escalated internally and are currently working with our service provider to resolve the issue.

Our teams are working toward a resolution, but as of now, we are unable to provide an ETA. We apologize for any inconvenience this may cause, and we thank you for your patience.

To be notified of updates as they become available, please click the Bookmark ribbon in the upper right. Thank you!

-Quicken Jasmine

(Ticket #9324764/CTP-3548)

-Quicken Jasmine

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 3/28/22

    This issue remains ongoing. While our teams continue to work toward a resolution, we do not have an ETA available at this time. We apologize for any inconvenience and appreciate your patience in this matter.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 4/4/22

    Our teams are continuing to work diligently towards a solution for this issue, though we do not have an ETA available at this time. We apologize for any inconvenience experienced.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 4/11/22

    Our teams are still working towards a solution for this issue. We do not have an ETA available at this time, though we appreciate your patience and apologize for the inconvenience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 4/18/22

    Our teams are continuing to work diligently towards a solution for this issue, though we do not have an ETA available at this time. We apologize for any inconvenience experienced.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 4/25/22

    This issue remains ongoing with no ETA available at this time. We apologize for the inconvenience, though we appreciate your patience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 5/2/22

    Our teams continue to work diligently towards a solution for this issue. However,  an ETA is not available at this time. We apologize for any inconvenience experienced and appreciate your patience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 5/9/22

    While this issue still remains ongoing, we, unfortunately, do not have an ETA available, though our teams do continue to work towards a resolution. We apologize for any inconvenience in the meantime.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    RESOLVED 5/16/22

    This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

    Thank you!
    -Quicken Jasmine