Can't open Quicken

HELP!!! I have tried eveything. Even wiped my computer and Quicken still will not work. Ever since the latest update in January. I have spoken to support, NOTHING works. I get a white screen. When I reinstall, I see my file and then it disappears. It is not the firewall. Tried that. Tried everything.

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  • Quicken Jared
    Quicken Jared Moderator mod
    gloriayw said:
    HELP!!! I have tried eveything. Even wiped my computer and Quicken still will not work. Ever since the latest update in January. I have spoken to support, NOTHING works. I get a white screen. When I reinstall, I see my file and then it disappears. It is not the firewall. Tried that. Tried everything.
    Hello @gloriayw

    I am sorry to hear about this issue with the program failing to open. Thank you for reaching out to us about this matter.

    Are you noticing that the window for Quicken does not appear when you click on the icon at the bottom of the screen? I am trying to understand what is happening when you mention seeing the file, only for it to disappear. 

    Also, have you tried to uninstall and reinstall Quicken using the instructions being provided in the article linked below?

    https://www.quicken.com/support/using-qcleanui-uninstall-quicken

    Be sure to contact support if you attempt using the method detailed in the support article above, by reaching out through the following link:

    https://www.quicken.com/support#contact-support

    I look forward to hearing more from you about this, and I intend to work with you on this issue in the future, if necessary. 

    Thank you,

    Quicken Jared 
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