Quicken crash

george0901
george0901 Member ✭✭
edited April 25 in Errors and Troubleshooting (Windows)
So why bother being religious about back-ups, when your Quicken suddenly creates a crazy download error a couple of weeks ago and after two hours on the phone with support, you have to scrap your current Quicken and restart from scratch after many,many years. Back-ups just kept recreating the error. :( :(

Comments

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    Have you contacted Q support about this issue?  Because we're other users ... and it's not apparent that we can help with your underlying issue.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • george0901
    george0901 Member ✭✭
    I spent two hours on phones with support and final line was their data file was corrupted and had to start over.
    So I now have to have two quicken files one for all may old data and one new one data going forward.
  • george0901
    george0901 Member ✭✭
    Sorry *phone
  • george0901
    george0901 Member ✭✭
    Have been using Quicken for 20+ years
  • Jonathan1957
    Jonathan1957 Member ✭✭
    I am in same position. over and hour on the phone and in the end They solved nothing. None of dozens of backup files could be opened. Why the hell do we backup if the files are no good. So disappointed in Quicken.
  • TXMikey
    TXMikey Member ✭
    edited March 26
    [Removed - No Soliciting]
This discussion has been closed.

Categories