RESOLVED 5/16/22 Ally Bank - 502/102

Quicken Jasmine

We are seeing an increase of 502/102 errors with Ally Bank at the moment.

Please refer to this FAQ for assistance: https://www.quicken.com/support/error-when-updating-accounts-cc-502

Our teams are working towards a resolution, though we do not have an ETA at this time. 

To be notified of updates as they become available, please bookmark this Alert by clicking the bookmark ribbon located in the upper right.

Thank you!

(Ticket #9341139/CTP-3572)

Quicken Jasmine

ONGOING 4/4/22

This issue is ongoing and our teams continue to work toward a resolution on this. We apologize for the inconvenience, but we do not currently have an ETA as to when this will be resolved. 

Thank you!

Quicken Jasmine

ONGOING 4/11/22

We apologize for the inconvenience, but this issue is still ongoing. Although we do not have an ETA as to when it will be resolved, we do appreciate your patience.

Thank you!

Quicken Jasmine

ONGOING 4/18/22

This issue is still ongoing. We apologize for the inconvenience but at this time there is no ETA on a fix. Your extended patience is appreciated. 

Thank you!

Quicken Jasmine

ONGOING 4/25/22

Our teams are still working towards a solution for this issue. We do not have an ETA available at this time, though we appreciate your patience and apologize for the inconvenience.

Thank you!

Quicken Jasmine

ONGOING 5/2/22

We apologize for the inconvenience, but this issue is still ongoing. Although we do not have an ETA as to when it will be resolved, we do appreciate your patience.

Thank you!

Quicken Jasmine

ONGOING 5/9/22

This issue is ongoing, and although our teams are working hard at a resolution, we do not currently have an ETA to provide.

We apologize for any inconvenience this causes.

Thank you!

Quicken Jasmine

RESOLVED 5/16/22

This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

Thank you!