Checking account balance not updating

Until a few months ago, my daily update from our checking account was accurate. Starting in February 2022, the downloaded balance is not being updated in Quicken which is displaying the balance from the previous download during the reconciliation process. I've found that by initiating a manual update - even though there are no more transactions - the balance is corrected.

While not the worst problem Quicken has ever had, it's still annoying. Is anyone seeing this?

Comments

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    A bit more info needed in order to assist you.
    When you do TOOLS, Account List, what shows in the "Transaction Download" column for the account?  And what shows in the "Financial Institution" column?
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    As the Online Balance Quicken obtained from the financial institution is unreliable, I suggest reconciling using a statement.
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