RESOLVED 5/16/22 Together Credit Union - FDP-100

We have identified an error with Together Credit Union 

"Error 100 Cannot add tokens at level zero"

This has been escalated internally and we are currently working with our service provider to resolve the issue, though we do not have an ETA available at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right.

Thank you!

(Ticket #9361213/CTP-3603)

-Quicken Jasmine

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 4/11/22

    For the time being, this issue is still ongoing. Our teams are working at a resolution, but we are currently unable to provide an ETA for when this may be completed. We apologize for the inconvenience this causes, and we want you to know that we appreciate your patience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    edited April 18
    ONGOING 4/18/22

    This issue remains ongoing and our teams are continuing to work towards a solution, though we do not have ETA available.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 4/25/22

    Our teams are currently working on this issue. We unfortunately do not have an ETA for a fix at this time. We apologize for the nuisance and appreciate your extended patience. 

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 5/2/22

    This issue is ongoing. Our teams continue to work toward a resolution. Unfortunately, we do not currently have an ETA as to when it will be resolved. We apologize for the inconvenience this has caused.


    Thank you!

    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 5/9/22

    This issue remains ongoing. While our teams continue to work toward a resolution, we do not have an ETA available at this time. We apologize for any inconvenience and appreciate your patience in this matter.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    RESOLVED 5/16/22

    This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

    Thank you!
    -Quicken Jasmine