ONGOING 5/16/22 NI Bank Script Error CC501

We have identified a script error with NI Bank

“Circuit is broken for 50000046 due to java.lang.NullPointerException” Presenting in Quicken as 501 / 101

This has been escalated internally and are currently working with our service provider to resolve the issue though we do not have an ETA available at this time.

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Thank you!

(Ticket #9360920/FI-303)

-Quicken Jasmine

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 4/11/2022

    Our teams continue to investigate and work towards a solution for this issue. An ETA is not available at this time. Thank you for your continued patience and we apologize for the inconvenience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 4/18/2022

    Our teams continue to work towards a resolution, though we do not currently have an ETA available. We apologize for the inconvenience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 4/25/2022

    This is an ongoing issue at the moment. Our teams continue to work to resolve this issue. However, we do not have an ETA available at this time. We appreciate your extended patience while this gets resolved.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 5/2/22

    For the time being, this issue is still ongoing. Our teams are diligently seeking a resolution, but we do not have an ETA on this at the moment. We apologize for the inconvenience this may be causing, and we thank you for your patience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 5/9/22

    Our teams continue to investigate and work towards a solution for this issue. An ETA is not available at this time. Thank you for your continued patience and we apologize for the inconvenience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 5/16/22

    While this issue still remains ongoing, we, unfortunately, do not have an ETA available, though our teams do continue to work towards a resolution. We apologize for any inconvenience in the meantime.

    Thank you!
    -Quicken Jasmine