RESOLVED 5/21/22 First National Bank of Colorado OL-297

We have identified an increase of OL-297 errors with the First National Bank Of Colorado (error code may differ in Quicken for Mac).

If you are experiencing this error in Quicken for Windows, we ask that you please review and follow the error-specific troubleshooting instructions found in this support article.

However, this issue has been escalated internally, though we do not have an ETA available. 

If you wish to be notified of updates as they become available, then please click the bookmark ribbon located in the upper right.

Thank you!
(Ticket #9390489)
-Quicken Anja

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 4/15/22

    This issue is ongoing and our teams are still working towards a solution. We do not have an ETA at this time and apologize for any inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 4/23/22

    This issue remains ongoing with no ETA available at this time. We apologize for the inconvenience, though we appreciate your patience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 4/30/22

    Our teams continue to investigate and work towards a solution for this issue. An ETA is not available at this time. Thank you for your continued patience and we apologize for the inconvenience.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 5/7/22

    This issue is ongoing and our teams continue to work toward a resolution on this. We apologize for the inconvenience, but we do not currently have an ETA as to when this will be resolved. 


    Thank you!

    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    ONGOING 5/14/22

    This issue is ongoing, and although our teams are working hard at a resolution, we do not currently have an ETA to provide.

    We apologize for any inconvenience this causes.

    Thank you!
    -Quicken Jasmine
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    RESOLVED 5/21/22

    This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

    Thank you!
    -Quicken Jasmine