ONGOING 05/17/22 PNC Bank - OL 297-A & CC-501/101

We are seeing an increase in OL-297-A errors for PNC Bank - Direct Connect & CC-501/101 errors for PNC Bank - Web Connect (errors may differ on Quicken for Mac).

This error is currently being investigated by our teams and although they are hard at work in achieving a resolution, we are currently unable to provide an ETA. We apologize for any inconvenience caused by this problem and we thank you for your patience.

If you wish to be notified whenever updates regarding this alert are made available, please click on the 'ribbon' bookmark icon in the upper right-hand corner of the screen.

Thank you,

Quicken Jared 

(Ticket #:9398154)

Comments

  • Quicken Jared
    Quicken Jared Moderator mod

    ONGOING 4/19/22

    This issue continues to be ongoing. Nevertheless, our teams are hard at work toward a resolution. We cannot provide an ETA for a solution at the moment, but we appreciate your patience, and we apologize for any inconvenience this issue causes.

    Thank you!

    -Quicken Jared 

  • Quicken Jared
    Quicken Jared Moderator mod

    ONGOING 4/26/22

    For now, this issue remains ongoing. Our teams are working as fast as possible toward a resolution, although we are unable to provide an ETA regarding this. We thank you for your patience, and we are sorry for any inconvenience you have experienced.

    Thank you!

    -Quicken Jared 

  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 5/3/22

    This issue continues to be ongoing. Although we cannot provide any ETA for a resolution, we can assure you that our teams are working diligently on the problem. Thank you for your patience, and we apologize for the inconvenience this causes.

    Thank you!

    -Quicken Jared 
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 5/3/22

    This issue continues to be ongoing. Although we cannot provide any ETA for a resolution, we can assure you that our teams are working diligently on the problem. Thank you for your patience, and we apologize for the inconvenience this causes.

    Thank you!

    -Quicken Jared 
  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 5/10/22

    This issue is ongoing. We are not currently able to provide any ETA for the resolution, but our teams are analyzing the problem and developing a response. We very much appreciate your patience, and we do apologize for any inconvenience this issue may cause.

    Thank you!
  • Quicken Jared
    Quicken Jared Moderator mod

    ONGOING 5/17/22

    For now, this issue remains ongoing. We are still unable to provide an ETA regarding a resolution, but our teams do continue to work on this issue as quickly as possible. We appreciate your patience in this matter, and we apologize for any inconvenience this causes.

    Thank you!

    -Quicken Jared