RESOLVED 05/17/22 CarMax Auto Finance CC-508

At this time we have identified that CarMax Auto Finance is showing an increase in CC-508 errors (errors may differ on Quicken for Mac).

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!
(Ticket #9415583)
-Quicken Anja

Comments

  • Quicken Jared
    Quicken Jared Moderator mod

    ONGOING 4/26/22

    For now, this issue remains ongoing. Our teams are working as fast as possible toward a resolution, although we are unable to provide an ETA regarding this. We thank you for your patience, and we are sorry for any inconvenience you have experienced.

    Thank you!

    -Quicken Jared 

  • Quicken Jared
    Quicken Jared Moderator mod
    ONGOING 5/3/22

    This issue continues to be ongoing. Although we cannot provide any ETA for a resolution, we can assure you that our teams are working diligently on the problem. Thank you for your patience, and we apologize for the inconvenience this causes.

    Thank you!

    -Quicken Jared 
  • Quicken Jared
    Quicken Jared Moderator mod
    edited May 3
    ONGOING 5/3/22

    This issue continues to be ongoing. Although we cannot provide any ETA for a resolution, we can assure you that our teams are working diligently on the problem. Thank you for your patience, and we apologize for the inconvenience this causes.

    Thank you!

    -Quicken Jared 
  • Quicken Jared
    Quicken Jared Moderator mod

    ONGOING 5/10/22

    This issue is ongoing. We are not currently able to provide any ETA for the resolution, but our teams are analyzing the problem and developing a response. We very much appreciate your patience, and we do apologize for any inconvenience this issue may cause.


    Thank you!


    -Quicken Jared 

  • Quicken Jared
    Quicken Jared Moderator mod

    RESOLVED 5/17/22

    This issue has been marked as resolved. However, this alert will remain available for those who are in need of it. 

    Thank you!

    -Quicken Jared