Unable to scan attachments... adding from file works tho

Just noticed since the latest release that scanning attachments no longer saves the attachment to the transaction. It opens the scanner as usual, proceeds with the scan, and shows the successful scan in the scanners preview window. But when I click done and save the transaction the attachment is not made.

If I open the scanner outside Quicken, scan and save the file, and then open the transaction and add the attachment from the file and save the transaction, it is successfully added to the transaction. Using my reliable HP OfficeJet 6978 for years now. Current Quicken for Windows R40.13 Build with Windows 10 Enterprise.


  • Tom Connell
    Tom Connell Member ✭✭
    RESOLVED: It appears a reboot of the computer after the Quicken update resolved the issue.